Transfers2023-12-20T20:51:38+00:00

Transfers

Getting you safely to North Devon

Transfers

Getting you safely to North Devon

Our regular bus service is organised every Saturday from, and to, Bristol, Exeter or London Heathrow , Gatwitck airports and London St. Pancras Train station.

Private car transfers can be booked on request and there are coach services available for groups arriving and departing together.

Country Cousins’ bus or Private Car Services

Our regular bus service is organised every Saturday from, and to, Bristol, Exeter or London Heathrow, Gatwitck airports and London St. Pancras Train station.

Private car transfers can be booked on request and there are coach services available for groups arriving and departing together.

We require the following essential information when students are booking:

  • Flight numbers
  • Arrival and departure times (Please check the times with us before you book)
  • Airport or port of departure and arrival.

This information is required at the time of booking, or soon after, so that we can produce the final invoice, plan and arrange transportation, escorts, send instructions to host families, etc.

Meet and Greet services plus extra costs

Our escort services are included in the Saturday transfer price within stated times. Please check our prices for more information.

Movements outside of these times will be charged at £73 per hour (like early arrivals at Heathrow or Gatwick, late departures, or Unaccompanied Minors).

There will be extra waiting charges for unaccompanied minors at £73 per student per flight (staff needs to stay at the airport until the flight has departed by law)

There will be extra waiting / parking / staff charges if flights are more than 1 hour late at £73 per hour (please make sure your travel insurance covers this).

We strongly recommend you get Travel Insurance to cover loss of and/or damage to personal belongings, medical expenses in the event that the student is ill, and course fees in the event of an unexpected cancellation or curtailment of the course.

In the event of flight delays or late arrivals that results on arriving to Ilfracombe later that 10 PM, there will be a charge of extra £120 to cover for hotel accommodation and breakfast.

Please note that some of the flights are early in the morning, i.e. one of the Malaga flights is at 7am which would mean leaving Ilfracombe at 3.30am, and consequently your client will need to book a B&B or hotel near Exeter Airport for the night before.

Please check flights with us BEFORE booking

Baggage and specific airport transfer information

Our fleet of vehicles are restricted to the amount of luggage they can carry, please be aware that the host family will do the students washing weekly. Therefore, we would ask each individual to carry:

  • 1 medium size case (please note that airlines have different maximum weight allowances and you should make travellers aware that there could be significant “extra baggage” costs if students pack too much)
  • 1 small item of hand luggage

Flights at Exeter airport must be between 10:30 AM and 8 PM. We will drop off and pick up at Exeter Airport at 08:00, 14:00 and 20:30. Students must wait for our escort by the arrival’s door at these times.

Exeter airport is the closest airport to North Devon. It takes anywhere between 70 to 90 minutes from door to door to reach families.

It is a small airport which means that the service and turnaround are very fast.

Different airlines operate from this airport to different countries and destinations, please visit http://www.exeter-airport.co.uk/all-destinations for more information.

Flights at Bristol airport must be between 10:30 AM and 8 PM. We will drop off and pick up at Bristol Airport at 08:00, 14:00 and 20:30. Students must wait for our escort by the arrival’s door at these times.

Bristol airport is about 2 hours from North Devon. Different airlines operate from this airport to different countries.

Please visit http://www.bristolairport.co.uk/where-can-i-fly for more information.

It is a small airport which means that service and turnaround are very fast.

Country Cousins offers a comprehensive travel service from and to London Heathrow Airport (all terminals).

The London Heathrow bus will depart Ilfracombe at 6 AM and arrive at Heathrow airport at around 11 AM.

The bus will leave Heathrow airport at 3 PM.

Flights MUST therefore arrive between 11 AM and 2 PM and depart between 2 PM and 5 PM (flights cannot depart before 2 PM or land after 2 PM).

Our Escort services at Heathrow airport will be from 11:30 AM to 3 PM.

Please prepare your students for a long wait if only late afternoon flights can be booked and be aware that flights departing after 14:00 hours attract at £73 per hour waiting charge.

Flights arrivals at Gatwick airport MUST be before 13:00.

Departures MUST be between 3 and 6 PM.

Our Escort services at Gatwick will be from 12:30 to 13:30 only.

Students must wait for our escort by the arrival’s door.

Trains for London St. Pancras International, MUST arrive before 2 PM, and depart between 2 and 4 PM.

Our Escort services at St. Pancras will be from 1 PM to 2 PM only. Students must wait by the piano by the arrivals gate.

Our Drivers & Our Vehicles

All drivers are fully qualified, professional and well-mannered and have to complete periodic CPC training in order to keep their licence up to date.

To safeguard passengers and the general public our driving staff must adhere to strict regulations on driving hours and breaks. They are experienced in what they do and can always lend a hand where needed such as checking in students at the smaller airports, luggage handling and providing students with information.

We have our own fleet of vehicles which range from cars, 8 seaters, 16 seaters to a 57 seat coach. All vehicles travelling long distance will offer comfort and air conditioning for those hot summer months.

Country Cousins vehicles are maintained to the highest standard and undergo rigorous safety checks on a regular basis.

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